Service

Start the Solar Season Right

About 80% of yearly solar energy is generated between March and October, making it the most productive period for solar panels. A system check at the start of the season is recommended, as winter may have caused damage. While owners can spot obvious issues themselves, a professional inspection helps detect hidden damage, performance losses, or soiling from birds, leaves, or dust.

Start the Solar Season Right
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Service Hotline - We are here for you!

Do you have questions about maintenance or monitoring? Is your system malfunctioning? Give us a call, we're here for you!

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Service

Service at the highest level

We offer our solar panel and battery storage service throughout Switzerland. Our experienced service technicians are regionally based and can therefore be on-site quickly. We can even resolve minor malfunctions or damage within a few working days. Our services apply both to photovoltaic systems and battery storage systems built by us and to systems installed by third parties.

Service at the highest level

The solar system self-check

You can perform an initial check yourself. For a thorough examination, we recommend that you consult one of our specialists.

Yield Monitoring:

Check your solar system's yield via the app or web interface and compare it with last year's data. If you notice unusual changes, contact us so we can investigate.
If it's safe to do so, inspect the panels for weather damage or heavy soiling. Regular maintenance helps detect issues early and prevent more serious problems.

One-time investment check from CHF 510.-

No maintenance contract is required for the system check. This offer applies to photovoltaic systems up to 19.99 kWp.

We visually check all modules for damage, soiling, and hotspots, examine the mounting system for corrosion and secure fastening, and inspect cabling, connectors, and roof penetrations for signs of wear.

Electrical performance tests including string voltage, current, insulation resistance, and inverter output. Results are documented in a written report and compared against expected values.

Minor corrections such as re-tightening connectors or clearing debris are included. Replacement parts and larger repair work are quoted separately and scheduled after your approval.

Service

Our maintenance services

FreeState offers maintenance contracts with different levels of coverage: monitoring, inspection, and inspection with full system check. Included services vary by package. We service both FreeState and third-party solar systems. Battery storage systems are fully supported.

Maintenance contract monitoring

Immediate notification: You receive prompt error alerts with clear recommendations for next steps.
Visualization: Your system's performance, self-consumption, and status are monitored and displayed 24/7.
Storage optimization: Continuous monitoring helps maximize the efficiency of your energy storage.
Failure & Fault Support: We detect, analyze, and quickly resolve system faults and connection issues.
Included services: Warranty-covered repairs and GSM data transmission costs are included in your contract.
Data security: Monitoring logs provide documented evidence to support warranty claims.
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Maintenance Price Inquiry